Ava Subprocessors
Ava Subprocessors
Last updated: @January 15, 2026
What is a subprocessor?
In order to provide its services, Ava may engage third parties or other members of the Ava corporate group (affiliates) to carry out data-processing activities that involve access to customer data. These organizations, called “subprocessors,” are identified below with their locations and the types of services they provide to Ava.
Infrastructure Subprocessors
Ava may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:
Vendor Table
| Vendor | Country | Data Handling | Type | Type of Service | Legal Entity Number | Address |
|---|---|---|---|---|---|---|
| Amazon Web Services | USA | Handles Meeting Content Data (Recording, Transcripts) | Infrastructure SubProcessor | Primary Cloud Provider / Infrastructure | US: AWS Inc. (EIN: 90-113-7788) | FR: AWS EMEA SARL (SIRET: 789 496 823 00013) |
Other Subprocessors
Ava may use the following Subprocessors to perform other Service functions:
Affiliates Companies
| Name | Location | Legal Entity Identifier |
|---|---|---|
| Ava France SAS | France | 830408720 |
Updates
As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.
Vendor Table 2
| Vendor | Type of Service | Country | Data Handling | Type | Compliance | Legal Entity Number | Address |
|---|---|---|---|---|---|---|---|
| Asana | Internal Support & Collaboration | USA | Customer Data: internal tickets, sessions, bug reports | Other SubProcessors | DPA (EU-SCCs included) | US: Asana, Inc. – EIN: 27-0231379 | |
| Google Analytics | Data Analytics | USA | Customer & behavioral analytics | Other SubProcessors | GDPR | US: Google LLC — EIN: 77-0493581 | EU: Google Ireland Ltd: 368047 |
| Google Cloud Platform | AI + Cloud Hosting | USA | Handles Meeting Content Data (Recording, Transcripts) | Other SubProcessors | GDPR | US: Google LLC — EIN: 77-0493581 | EU: Google Ireland Ltd: 368047 |
| MixPanel | Data Analytics & ETL | USA | Behavioral analytics | Other SubProcessors | GDPR DPA (EU-SCCs included) | US: Mixpanel, Inc. – EIN: 26-3912448 | |
| Intercom | Helpdesk & In-app Communications | USA | Customer Data (tickets, chats, bugs) | Other SubProcessors | US: Intercom, Inc. — EIN 45-3543192 | EU: Intercom Ireland Ltd. – CRO: 538158 | |
| HubSpot | CRM & Marketing Automation | USA | Customer & support subscription data | Other SubProcessors | US: HubSpot, Inc. — EIN: 20-2632791 | EU: HubSpot Ireland Ltd. – CRO: 515723 | |
| Segment | Data Analytics & ETL | USA | Customer data routing / analytics | Other SubProcessors | GDPR | US: Twilio Inc. – EIN: 26-2574840 | EU: Twilio Ireland Limited - CRO: 521826 |
| Sentry | App Monitoring | USA | Error & performance monitoring | Other SubProcessors | DPA (EU-SCCs included) | US: Sentry, Inc. – EIN: 82-2217859 | |
| Stripe | Payments | USA | Payment processing | Other SubProcessors | US: Stripe, LLC – EIN: 46-1828833 | EU: Stripe Payments Europe Ltd. – IE CRO: 513174 |