Caption Online Meetings with Ava Connect | Ava Help

Caption Online Meetings with Ava Connect

Elevate meetings with Ava Connect! In just 1 click, you can connect all video calls with live captions including Zoom, Meet, and Teams.

June 24, 2026

Summary:

Discover Ava Connect 🔗

Navigating captions for online meetings can be tricky... with complex audio settings, differences between platforms, requests to the host for in-app captions, or the loss of transcriptions after a meeting. That's where Ava Connects comes in.

Ava Connect has been specifically designed for online meetings! This includes Zoom, Google Meets, Microsoft Teams and more!

Ava Connect seamlessly integrates with your meetings, using cutting-edge technology to identify and visually distinguish each speaker. When you have Ava connected directly to your video call, you'll have higher quality captions because Ava is connected directly to the audio source.

How to Connect to an Online Meeting

  1. Start a captioning session.

    After installing Ava and logging in (click here if you haven't already done so), click on "Start Captions".

  2. Copy the meeting URL. Check out our step-by-step guide on how to copy a meeting link from Zoom, Google Meet, and Microsoft Teams.

  3. Paste the URL in the Connect to Online Meeting button and press Connect.

  4. Wait a few moments, then Admit Ava to join your meeting and you'll have higher-quality captions due to Ava being connected directly to your meetings audio.

Enjoy the quality of Ava captioning for all your videoconferences, identify your interlocutors at a glance, and connect in 1 click with Ava Connect! 🎉

Troubleshooting Ava Connect

For Meeting Hosts in Zoom:

  1. After adding the video call link to Ava Connect, you'll receive a notification to Admit Ava to the meeting.
  2. Admit Ava to the Meeting.
  3. Click the "allow recording" button (as this allows Ava to save the captions as transcripts).

For Meeting Participants in Zoom

  1. Once the meeting host has admitted Ava into the meeting, you will be notified about the recording and captioning.
  2. You will also see a message appear in the chat to join the conversation.
  3. Click the link in the message to join the Ava conversation.

How to Have Successful Captioning

  1. If the host allows recording (for this or all meetings), Ava captions smoothly. 🎉
  2. If the host denies Ava to record, simply re-invite Ava and have the host approve. 🔁
  3. If the host denies Ava for future meetings, the host needs to start a new meeting to welcome Ava again.

Resolving Zoom Permission Issues: Ensuring Ava Can Caption Your Meetings

If you have experienced issues with re-inviting Ava to Zoom meetings, especially when recording permissions are involved, you're not alone.

Understanding the PMI Challenge

Zoom's PMI feature creates a consistent and permanent URL for your meetings. It's convenient but can cause issues if recording permissions are applied to all future meetings.

Steps to Resolve the Issue

  1. Change Your PMI: Go to your Zoom settings, under the 'Meetings' tab, find 'Personal Meeting ID', choose 'Edit' and follow the instructions to change your PMI.
  2. Use Unique Meeting IDs: Instead of using your PMI for every meeting, consider using unique meeting IDs to ensure each meeting prompts permissions.
  3. Re-Invite Participants: If you've already scheduled meetings with the old PMI, cancel the previous meeting and reschedule with the new PMI or unique ID.

Tips for a Smooth Experience

Locations where Ava Connect is Available

Ava Connect is available in:

If you would like to request Ava Connect in your country, please reach out to us at support@ava.me.